Introduction

Ophirly Systems Ltd. (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Notice outlines how we collect, use, and protect your data when you interact with us.

We are the data controller of your personal data and our registered office is located at :

71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Contact Us

For any questions or concerns regarding this notice or your personal data, you can reach us:
• 📧 Email: info@ophirlysystems.com
• 📮 Mail: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Personal Data We Collect

We collect data when you :
• Contact us
• Make a purchase
• Register an account
• Sign up for newsletters or marketing communications
Types of data we collect include :
• Identity Details: First and last name
• Contact Details: Email, phone, postal and delivery addresses
• Payment Details: Bank and card details
• Technical Data: IP address, browser type, operating system, time zone, etc.
• Profile Data: Feedback, survey responses

Personal Data from Other Sources

We may receive personal data from trusted third parties such as :
• Business partners, suppliers, sub-contractors
• Advertisers and referrers
• Social media platforms like LinkedIn

Lawful Basis for Processing

We only process your personal data when we have a lawful reason to do so :
• Performance of a contract
• Compliance with legal obligations
• Protection of vital interests
• Legitimate interests (you may object)
• Consent

Purposes of Processing

Your personal data is used to :
• Fulfill and manage orders
• Communicate updates or feedback
• Provide customer support
• Improve our website and services
• Conduct internal research and development
• Send newsletters and marketing content (when opted-in)
• Maintain website security and operations

Sharing Your Personal Data

We may share your data with :
• Service providers (e.g. invoicing, logistics)
• Legal or regulatory authorities
• Fraud prevention or law enforcement agencies

All third parties are contractually required to safeguard your data.

International Data Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place for secure and lawful data handling.

Data Retention

We retain your data only as long as necessary to meet legal, regulatory, and business obligations.

Marketing and Preferences

You can unsubscribe from marketing emails anytime via the link in the footer or through our preference center.

Profiling & Automated Decisions

We do not perform:
• Automated decision-making
• Profiling that impacts your legal rights

Your Data Rights

You have the right to :
• Be informed about how your data is used
• Access your data (Data Subject Access Request)
• Request correction or deletion
• Restrict or object to processing
• Request data portability (in certain cases)
• Withdraw consent at any time

To exercise these rights, please contact us using the details above. We may request verification of your identity.

Complaints

If you’re unhappy with how we handle your data, contact us first. If unresolved, you can raise a complaint with the Information Commissioner’s Office (ICO) in the UK.

This Privacy Notice is subject to periodic updates. Please check this page regularly for the latest version.

For full details, read our Privacy Policy.