Overview

Ophirly Systems is committed to providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, you may be eligible for a refund or exchange in accordance with the terms outlined below.

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:
- The item must be returned within [Insert Number] days from the date of delivery.
- The item must be in its original, unused condition, with all packaging and accessories intact.
Proof of purchase must be provided.

Non-Refundable Items

The following items are not eligible for refunds:
- Products marked as "Final Sale" or "Non-Returnable."
- Customized or special-order items.
- Software, licenses, or digital products.

Return Process

To initiate a return, follow these steps:
- Contact our customer support team at *info@ophirlysystems.com* with your order details.
- Our team will provide return instructions and a return authorization, if applicable.
- Ship the item back to us using a trackable shipping method.

Refund Processing

Approved refunds will be processed within [Insert Number] business days.
Refunds will be issued to the original payment method used for the purchase.

Exchanges

We offer exchanges for defective or damaged items. If you receive a faulty product, please contact us immediately to arrange for a replacement.

Delayed or Missing Refunds

If your refund has not been received within the expected timeframe:
- Check your bank or payment provider for pending transactions.
- If further assistance is needed, reach out to us at *info@ophirlysystems.com*.

Shipping Returns

Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
We strongly recommend using a trackable shipping service or purchasing shipping insurance to ensure your return is received.

Policy Updates

Ophirly Systems reserves the right to modify this refund policy at any time. Any updates will be posted on our website and will take effect immediately.

Contact Information

We reserve the right to suspend or terminate access to our services if a user violates these Terms.

Contact Information

For any questions regarding our refund policy, please contact us at:
Ophirly Systems:71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Phone: +44-7467266923
Email: info@ophirlysystems.com